Dan Wonders If Linda Has Gone Crazy With The Fall Furnace Checkup

Janitrol Furnace Gas Buildup

What do you do if you smell gas? A Janitrol Furnace (Model GMP100-5) was causing a customer to smell gas, so they called Greens Appliance Heating Cooling. Greens sent DJ out to investigate a gas smell. DJ sniffed around and found that the ignitor was not igniting the burners fast enough and was causing gas build up.

He recommended to the customer that they replace the ignitor, and gave them a flat rate quote*. There was absolutely no need to get a new furnace. Inevitably, the customer went ahead with the repair, and DJ replaced the ignitor for them. He cycled the unit, checked for any gas leaks, and found none. The furnace is now working properly without the smell of gas.

What is flat rate pricing?   Flat Rate Quote is used to simplify pricing for a customer instead of taking extra time figuring time and materials. If you wonder why Greens seems so professional, one of the reasons is that they use flat rate pricing.

Lennox furnace not working properly

It's not often we get a call for a Lennox Furnace (Model G40UF-36A-070-06) not working properly for a customer in Des Moines, IA.   But, we do.  These things happen.  Luckily, they called Greens to fix the problem. Greens sent one of our top furnace repair technicians, Chris.  

Chris found that a dirty flame sensor was the culprit.  He simply cleaned the flame sensor, and cycled the unit.  All in one visit!  We call this first call resolution. Everything is now working properly.

BTW -  Had the customer needed appliance repair, as well, we could have taken care of both needs in one trip.  We do this often.  Give us a try.

RUUD Furnace Leaking Water in Clive Iowa

A RUUD Furnace (Model UGRA-09EZAJS) leaking water in Clive, IA is what caused a customer to contact Greens Appliance Heating Cooling on February 20^th.

How Rude. (Get it, RUUD/Rude, just kidding, couldn't let that one pass!)

The Problem Greens sent one of our top furnace repair techs, DJ, out to investigate. He was able to find the condensate line had cracked and was leaking water. Not good. Furthermore, this had caused the furnace to become extremely rusted. Double not good. It was obvious to him that the furnace had been leaking water for an extended amount of time. Years, probably.

The Solution DJ replaced the condensate hose and cycled the unit (meaning turn the furnace on and let it run, briefly.) As an value-added extra, he also warned the customer that the blower motor was starting to go bad and would need replaced soon. Everything is working fine at this time. One more happy customer.

Read more on what it means to cycle a furnace:  FYI - Greens does more than provide excellent service on your furnace, they also provide you with top-notch major home appliance repair. And, they can kill two birds with one stone (not sure if that metaphor is PC, nowadays) by taking care of your furnace and dishwasher on the same trip! Now that's Greens!