Oven Repairs
One of our best Appliance technicians, Paul was working in Ankeny, IA on a customer's LG Oven model#LRE30453ST/01. Their complaint was that when the oven was on they receieved the error codes F3 or F9.
Paul tore into the situation to find the oven sensor was bad. The customer lucked out with just the sensor being replaced as our technician informed them that most times the board was replaced as well.
The oven is working like normal and no other issues were found. This customer's repair was around $150, being the low end of what it could have cost them. If the board was needing to be replaced it would possibly cost around $300.
Washer Repairs
Paul was working on our Huxley, IA customer's LG Washer model# WM2455HG this last week. Customer complained that the washer was giving him the "OE" error code. That code is a draining error.
Paul opened up the washer and found the pump was clogged with dog hair. Unfortunately for this customer the pump was unrepairable. He had to replace the drain motor assembly with a part he had on his truck (lucky for this customer). With the same day service and washer repaired, Paul left this customer happy and satisfied it wasn't anything more!
This customer's out of pocket was around $400 and could have been prevented by shaking off some dog hair. We sometimes forget that our washer's are not invincible and we can prevent repairs by checking our pockets or shaking off mud or other materials before washing them.
Green's Appliance, Heating & Cooling is a certified LG servicer and does handle the manufacturer warranties. These repairs above, if under the warranty still, would have cost nothing to the customer. Keep that in mind if you have a small error code popping up on your new appliances, you might want to have them checked out prior to the warranty expiration.
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