Wednesday, August 28, 2013

Beating the Heat: A/C Tips

greens appliance heating and coolingThe team at  Greens offer some great tips on how to beat the heat and stay cool this summer when it comes to your air conditioner. Among them are: keep your filters clean, seal any air leaks, and adjust your ceiling fans (counterclockwise). Call a professional! Whether it's to repair your A/C unit or just make sure you're not wasting dollars with leaks or dirty filters, give us a call to keep things cool: 515-323-0680.

Hot Weather Takes a Toll on Air Conditioning Systems

greens appliance heating and coolingSevere hot weather takes a toll on air conditioning systems, and this is when we see a lot of units breakdown.  We wrote about this recently, How Does Hot Weather Affect Air Conditioners? Most units can be repaired and be up and running very quickly, but some will need to be replaced.  Knowing which is the best decision for you requires expertise and trust. Thankfully, Greens Appliance Heating and Cooling provides both expertise and trust. And, Greens has a 24 hour emergency service that can get homes back to cooling on the weekends and holidays!  Now that's service you can trust! So, if you need a new air conditioner serviced or installed, call us for a free quote to compare with the other bids you are considering.  Call Greens today at 515-323-0680!

How Does Hot Weather Affect Air Conditioners?

greens appliance heating and coolingHow does hot weather affect air conditioners and central air systems anyhow? Severe hot weather does, in fact, take its toll on air conditioning systems, making it a challenge to keep homes cool, often times causing units to break down. Two tips to help you avoid an expensive (and sometimes unnecessary) repair bill.

1. Make sure to replace your furnace filter each month with a clean one. A dirty filter causes your unit to work harder. When the heat index is high, your unit will have to work very hard and a dirty filter will compound the matter. This is actually the number one cause of premature failure! Use a good quality pleated filter for maximum efficiency.

2. If your unit has not had its annual maintenance, get it down now! Each year your unit should have a seasonal maintenance performed by a licensed heating and cooling technician. This should be a full comprehensive inspection done by a professional who will clean and inspect all the operations thoroughly, in addition to checking and adjusting all the pressures. Make sure your unit is properly serviced each spring/summer to ensure it is running at its most efficient capacity.

By doing these two simple things, you will enjoy maximum comfort in your home, experience a lower utility bill, be a more environmentally friendly consumer, and, most likely never have to call a repair man. For more comfort tips, and tips to save energy and money, call Dan Sprague at Greens Appliance Heating Cooling (515-323-0680). And, that's not just a bunch of hot air we're selling ya!

Goodman Air Conditioner in Ankeny Receives Seasonal Maintenance from Greens

greens appliance heating and coolingA Goodman air conditioning unit (Model# CLJ30-1A) in Ankeny, IA receiving a Seasonal Maintenance from DJ at Greens Appliance Heating and Cooling is sure lucky.  Goodman's products never have it as good as when they get it from Greens. DJ expertly tested the blowers and the motors for correct rotation, speed, belt condition and tension, and adjusted the dampers.  He replaced the customer's 1” filter for FREE! DJ also checked the evaporator coil temperature, and cleaned it.  He straightened out the fins, fan, hose and drain, of course.  Every one knows you got to do those things, right!?  He cleaned and checked the efficiency of the condenser and adjusted as needed.  Whew!

The refrigerant levels were checked.  They needed to be charged, so they were charged as needed, as well as, making sure all the pressures were normal, and checking the efficiency of the compressor. DJ also checked the electrical for the AC, making sure the voltage and amp draw were correct, as well as double checking the start/run capacitors, contractors, relays, and the safety controls for correct operation and settings.  This is important for a unit to run at maximum capability.  

appliance repair humidifiers garbage disposal dish washerThe thermostat and controls were calibrated and checked for correct operation for the upcoming summer.  Ah, summer.  Doesn't it feel good just talking about summer? And last but not least, DJ checked the unit for leaks, and found none at this time. The customer did not have a whole house humidifier, but if they did, DJ would have also shut that off for the summer free of charge. All in all, the unit is working great! A 21 point clean and check is our standard for all Seasonal Maintenance! So email us by clicking here or call now to set yours up!  

Goodman Air Conditioner Repair in Elkhart, Iowa

greens appliance heating and coolingA Goodman Air Conditioner Repair in Elkhart, Iowa is no match for Greens Appliance Heating Cooling's expert air conditioning technician. Why call Greens Appliance Heating and Cooling? A Goodman central air conditioner (Model# CLJ60-1C) in Elkhart, IA that keeps tripping the breaker prompted a Central Iowa customer to call Greens.  This was pretty frustrating for this Greens customer.  DJ, a top repair technician, was sent to find the reason why.  Not so much why the customer was frustrated, we knew that.  But, to find the source of the problem. How did we fix this air conditioner? DJ found that the A/C had a bad compressor.  Oh, no! Acting on his own recognizance, he installed a new compressor for the unit.  But, the weather from our unseasonably warm winter turned south, and it was too cold for him to charge the unit with refrigerant and test it. So, what did Greens do?  Out of sight out of mind?  Wait for a happy customer to call us back?  Hardly.  After a few weeks the warm weather returned again (like it always does in Iowa.)  DJ, tracked this repair ticket for when he would be able to charge the unit and test it. Soon, he did. Everything ran great!  Good work DJ!

Air Conditioner Repair On Lennox In Johnston, Iowa

greens appliance heating and coolingGreens Appliance Heating and Cooling received a call for a Lennox A/C unit (Model# 10ACB36-5P) that isn’t cooling in Johnston, IA. Greens sent out Chris, one of the top air conditioner repairmen on Greens' team.  Chris found that the A/C had a bad condenser fan motor. We replace parts when we can. Once he replaced the bad motor and tested the unit, then everything was working great! Thank you Chris for your hard work turning this Air Conditioner Repair on Lennox in Johnston, Iowa into a job well done!  Another satisfied customer. Wondering, "who can I call for air conditioner repair?" Contact us by clicking here, or calling 515-323-0680.

Side Note: Greens is one of the only Heating and Cooling companies in Central Iowa that can repair your major home appliances on the same service call as your air conditioner repair.

Tempstar Air Conditioner Not Cooling in Ankeny Iowa

greens appliance heating and coolingWhat do you do when your Tempstar air conditioner is not cooling and you need service, ...like right now!? A Tempstar A/C (Model# ACS024A2CI) was not cooling in Ankeny, Iowa, so the customer called Greens.  Naturally. We are open 24/7 for your benefit, but not on this call.  We sent our technician, DJ, out during regular business hours to take a look.  Low and behold, he found a bad condenser fan motor.  Turns out it was seized up.  Yikes! So, DJ replaced the bad motor, along with its matching capacitor, and everything worked great! How do you get ahold of Greens to have them help you?  Simple, click here to contact us from right from the website, or call 515-323-0680 and tell us got a problem!

Maytag Dryer Not Heating

greens appliance heating and coolingGreens AHC was recently called out for a Maytag Dryer (Model DE608) not heating for a customer in Johnston, IA.  The customer, of course, called Greens to find out why.  Greens sent one of our best appliance repair technicians, Chris, to diagnose the unit.  He found that, in fact, they needed a new heater module.  He installed the new heater module for the dryer, and tested it.  The dryer now works perfectly! Because Greens Appliance Heating and Cooling doesn't sell appliances, they are focused on keeping the dryer up and running for the customer.  That's why customers who have Greens do their heating and air conditioning service, also have us do their appliance repair. Greens is unique, in that, they service major appliances as well as heating and cooling.  This way, you can save a trip charge and have everything serviced in one trip!

Broan Trash Compactor Won't Work At All

greens appliance heating and coolingWondering who fixes Broan Trash Compactors (Model 1059-C) near Urbandale, IA?  Recently Greens Appliance Heating Cooling got that call.  "The compactor won’t work at all."  So, Greens sent Paul to the rescue.  Ta-Da!  Masterfully, he reinstalled a gear and jam nut that had come lose, and everything checked great.  On to the next cause.

Heavy Dishwasher Door Fix

greens appliance heating and coolingHave you ever had your dishwasher door get so heavy it almost falls to the floor when you open it? Often, it's a simple repair. In a recent case, one of our customer's in Altoona, IA had a Bosch Dishwasher (Model SHE65P05UC/63) door that kept slamming down. It jarred the dishes, glasses, and the nerves of its owner. Green’s sent Jamie to find out why.  This dishwasher needed new door cable kits for both sides of the door.  Jamie also discovered the unit was still under the year manufacturer warranty, and was able to repair the unit free of charge for the customer. Some of the most annoying appliance have simple resolutions - call Green's AHC 515-323-0680.

A Working Ice Maker Keeps Us Cool

appliance repair dish washer garbage disposalWith the temperatures and heat indices continuing to rise, ice cold drinks help us stay comfortable. When your icemaker isn't working, it makes matters a bit hotter. One of our Ankeny customers has a Kenmore Refrigerator (Model 106.52602100) that was leaking and it had a broken ice maker. The customer called Green’s; Paul went out to fix the problem.  He cleared ice from the refrigerator's drain and cleaned an obstruction as well. As for the icemaker, he was able to find that there was a gear broken, and they needed a new washer for it as well.  Once the parts came in, Paul was able to fix the icemaker for the customer, and everything is working great now.

Lennox Furnace Leaking Gas in Ankeny, IA

appliance repair gas leak lennox furnaceOne of our best furnace repair technicians, DJ, went out to fix a Lennox Furnace (Model G50UH-36A-070-1) leaking gas in Ankeny, IA.  Yikes! Luckily, the customer called Greens Appliance Heating and Cooling.  DJ was on the scene, quickly! (BTW - we are available 24x7 for these types of events) He used soap bubbles on all the furnace joints, and was unable to find any gas leaks immediately.  The gas powered furnace and water heater were both in a very small closet and both had open burners!  We assessed the gas smell was most likely coming from there. By the time we left, it ended well.


Janitrol Furnace Gas Buildup

igniter appliance repair dishwasher garbage disposalWhat do you do if you smell gas? A Janitrol Furnace (Model GMP100-5) was causing a customer to smell gas, so they called Greens Appliance Heating and Cooling. Greens sent DJ out to investigate a gas smell.  DJ sniffed around and found that the igniter was not igniting the burners fast enough and was causing gas build up. He recommended to the customer that they replace the igniter, and gave them a flat rate quote.  There was absolutely no need to get a new furnace. Inevitably, the customer went ahead with the repair, and DJ replaced the igniter for them.  He cycled the unit, checked for any gas leaks, and found none.  The furnace is now working properly without the smell of gas. What is flat rate pricing?  Flat Rate Quote is used to simplify pricing for a customer instead of taking extra time figuring time and materials.  If you wonder why Greens seems so professional, one of the reasons is that they use flat rate pricing.

Lennox Furnace Not Working Properly

appliance repair air conditioner repairIt's not often we get a call for a Lennox Furnace (Model G40UF-36A-070-06) not working properly for a customer in Des Moines, IA.  But, we do.  These things happen.  Luckily, they called Greens to fix the problem. Greens sent one of our top furnace repair technicians, Chris.  Chris found that a dirty flame sensor was the culprit.  He simply cleaned the flame sensor, and cycled the unit.  All in one visit!  We call this first call resolution. Everything is now working properly.

BTW -  Had the customer needed appliance repair, as well, we could have taken care of both needs in one trip.  We do this often.  Give us a try.

RUUD Furnace Leaking Water in Clive Iowa

A RUUD Furnace (Model UGRA-09EZAJS) leaking water in Clive, IA is what caused a customer to contact Greens ApplianceHeating Cooling on February 20th. How Rude. (Get it, RUUD/Rude, just kidding, couldn't let that one pass!)

appliance repair Clive, IA iowaThe Problem: Greens sent one of our top furnace repair techs, DJ, out to investigate.  He was able to find the condensate line had cracked and was leaking water.  Not good.   Furthermore, this had caused the furnace to become extremely rusted. Double not good. It was obvious to him that the furnace had been leaking water for an extended amount of time.  Years, probably.

The Solution: DJ replaced the condensate hose and cycled the unit (meaning turn the furnace on and let it run, briefly.)  As an value-added extra, he also warned the customer that the blower motor was starting to go bad and would need replaced soon. Everything is working fine at this time.  One more happy customer.

FYI - Greens does more than provide excellent service on your furnace, they also provide you with top-notch major home appliance repair.  And, they can kill two birds with one stone (not sure if that metaphor is PC, nowadays) by taking care of your furnace and dishwasher on the same trip!  Now that's Greens!

Bosch Dishwasher vs. Greens Appliance Experts

garbage disposal appliance repairOn March 13th, a top appliance repair technician for Greens Appliance Heatingand Cooling, Jamie, went to West Des Moines, Iowa to work on a Bosch dishwasher (Model SHU9915UC/U11) that was leaking water. Jamie noticed that the garbage disposal had been replaced recently, and the dishwasher was over-filling with water.  The water was running down the inside of the door and underneath the dishwasher. Come to find out, our customer put a fan in front of the dishwasher to dry up the water so that she could use it (good thinking.)  The knock-out plug was still in the disposal (which is to be removed upon installation, not good thinking) and that is why it wasn’t draining correctly.  Once Jamie removed the knock out plug, everything worked properly! It's a good thing the customer didn't pull the plug on calling Greens!  Yeah customer - yeah Jamie!