Wednesday, August 28, 2013

Bosch Dishwasher vs. Greens Appliance Experts

garbage disposal appliance repairOn March 13th, a top appliance repair technician for Greens Appliance Heatingand Cooling, Jamie, went to West Des Moines, Iowa to work on a Bosch dishwasher (Model SHU9915UC/U11) that was leaking water. Jamie noticed that the garbage disposal had been replaced recently, and the dishwasher was over-filling with water.  The water was running down the inside of the door and underneath the dishwasher. Come to find out, our customer put a fan in front of the dishwasher to dry up the water so that she could use it (good thinking.)  The knock-out plug was still in the disposal (which is to be removed upon installation, not good thinking) and that is why it wasn’t draining correctly.  Once Jamie removed the knock out plug, everything worked properly! It's a good thing the customer didn't pull the plug on calling Greens!  Yeah customer - yeah Jamie!

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