What do you do if you smell gas?
A Janitrol Furnace (Model GMP100-5) was causing a
customer to smell gas, so they called Greens Appliance Heating and Cooling. Greens
sent DJ out to investigate a gas smell. DJ sniffed around and found that
the igniter was not igniting the burners fast enough and was causing gas build
up. He recommended to the customer that they replace the igniter, and gave them
a flat rate quote. There was absolutely no need to get a new furnace.
Inevitably, the customer went ahead with the repair, and DJ replaced the
igniter for them. He cycled the unit, checked for any gas leaks, and
found none. The furnace is now working properly without the smell of gas.
What is flat rate pricing? Flat Rate Quote is used to simplify pricing for a customer instead of taking extra
time figuring time and materials. If you wonder why Greens seems so
professional, one of the reasons is that they use flat rate pricing.
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